Privacy Policy

1. Introduction

Quote Anvil ("we," "our," or "us") operates quoteanvil.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Quote Anvil, you agree to the collection and use of information in accordance with this policy.

Quote Anvil is operated from Kentucky, United States. This Privacy Policy complies with applicable federal and state laws, including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and other privacy regulations.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, business name, and password
• Business Information: Company details, tax ID, address, and billing information
• Customer Data: Information about your customers that you input into the Service
• Payment Information: Credit card details and billing address (processed securely through Stripe)
• Content: Quotes, invoices, project details, photos, and other content you create or upload
• Communications: Messages sent through our support system or email

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: Approximate location based on IP address
• Cookies: We use cookies and similar tracking technologies to track activity and hold information
• Analytics: We use third-party analytics services to understand how users interact with our Service

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process payments and prevent fraud
• Create and manage your account
• Send you quotes, invoices, and receipts
• Provide customer support and respond to inquiries
• Send important notices about your account, service updates, and policy changes
• Analyze usage patterns and improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service
• Send marketing communications (with your consent, where required by law)

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

• Payment Processors: Stripe for payment processing
• Cloud Hosting: Vercel and Supabase for hosting and database services
• Email Services: Resend for transactional emails
• AI Services: OpenAI and Anthropic for AI-powered features
• Analytics: For usage analytics and service improvement

4.2 Legal Requirements

We may disclose your information if required by law, court order, or legal process, or to protect the rights, property, or safety of Quote Anvil, our users, or others.

4.3 Business Transfers

If Quote Anvil is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit using HTTPS/TLS
• Encryption of sensitive data at rest
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Employee training on data privacy and security
• Secure payment processing through PCI DSS-compliant providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

6.1 Access and Portability

You have the right to access, review, and download your personal information at any time through your account dashboard.

6.2 Correction and Deletion

You can update or correct your information through your account settings. You may request deletion of your account and associated data by contacting us at privacy@quoteanvil.com. Note that we may retain certain information as required by law or for legitimate business purposes.

6.3 Marketing Opt-Out

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your preferences in your account settings.

6.4 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the CCPA:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information (subject to certain exceptions)
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your CCPA rights

6.5 European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the GDPR:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and as otherwise permitted by law. After account deletion, we may retain certain information in backup systems for up to 90 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Types of cookies we use:

• Essential Cookies: Required for the Service to function
• Analytics Cookies: Help us understand how visitors use our Service
• Preference Cookies: Remember your settings and preferences
• Security Cookies: Used for security and fraud prevention

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Third-party services we integrate with:

• Stripe (payment processing) - Privacy Policy
• OpenAI (AI services) - Privacy Policy
• Anthropic (AI services) - Privacy Policy

10. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we will provide prominent notice or obtain consent where required by law. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

14. Consent

By using Quote Anvil, you consent to this Privacy Policy and our collection, use, and sharing of your information as described herein. If you do not agree with this Privacy Policy, please do not use our Service.